Fact Finders Results from the 2005 and 2006 Annual Reports

 

Fact Finders Survey Question

EPN 2005
EPN 2006
All CHN 2005
All CHN 2006
Overall, how satisfied are you with the mental health services of CHN?
94.9%
95.0%
92.5%
89.5%
Overall, how would you rate the quality of service you have recieved from your counselor?
95.2%
84.2%
92.7%
84.6%
Are you confident that your counselor can help you with your problems?
88.5%
89.2%
85.9%
84.9%
Have you and your counselor set goals for your treatment?
88.5%
82.5%
84.9%
82.3%
How satisfied are you with the progress you've made toward reaching these goals?
96.3%
939.%
95.4%
92.6%
To get to your counselor, do you travel 30 minutes or less or more than 30 minutes?
86.9%
86.8%
88.8%
85.9%
Is the distance you travel to your counselor a problem or not a problem?
90.2%
89.2%
86.3%
81.7%
Compared to a year ago, in general are you feeling better, about the same or worse?
65.0%
64.1%
62.2%
62.4%
Compared to a year ago, are you more confident in handling day to day activities?*
80.6%
83.3%
86.1%
82.8%

*This questions was asked of adults only.

EPN - CHN External Provider Network